Frequently Asked Questions
Regarding the "Cloud" and "Cloud Computing"
What is IaaS, Infrastructure as a Service?
You the user have applacations which you run such as Outlook, operating systems (Windows), any type of storage as well as back up. Those applications are on the cloud provider's infrastructure which normally they do not provide but we at OMS do! Which will help you drive down costs.
What is SaaS, Software as a Service?
Essentially you are going to subscribe or rent access to your software applacations over the internet. OMS ERP being the software and cloud provider makes your job that much easier. As apposed to dealing with multiple companies and will be able to completely support your software and hardware!
What are the cost savings associated with moving ERP to the cloud?
With no need of purchasing computer hardware to house your ERP solution, is a direct result in capital costs being reduced. Also with no hardware to house your ERP operational costs such as: IT support, power to run servers and operating systems are possibly eliminated or significantly reduced. With OMS ERP in the cloud your CFO could also find savings by being able to rely on predictable monthly costs.
Will my data be more secure in the cloud?
A common misconception is that executives feel that when their data is in-house it is safe and secure. When in reality is that there are not "specialized" precautions or prevenatives taking place other than a locked door to the server room. OMS as cloud providers have much more expertise in securing data than your prevalent internal IT departments. By having OMS run your ERP and applications in the cloud along with OMS having professional security requirements is far greater way to secure your data. OMS would be able to acknowledge specific operational, governance and regulatory guidelines that we follow to assure the security of your data. The same goes within our OMS ERP!
How will cloud services affect the internal IT team?
IT staff could be reduced or allocate thier focus to improve other business functions. In having your workloads and moving your applications into the cloud most help desk calls and IT managament tasks are signifacantly reduced. All of which saves and becomes a great return on investment when moving into the cloud.
Will company divisions in other countries be able to use the same ERP system?
Going global and global expansion is becoming everso common and cloud computing is at the forefront. OMS ERP business software has the ability to service business operations all around the globe, thus reducing the complex reporting of multiple ERP solutions. Accessing your ERP is as simple as using any mobile device such as an iPhone, iPad, PC or browser.
Will we still own our data?
With OMS in the Cloud your data is your data! And we will assist on providing your data that is the best possible way for you.
Will the ERP system response time be as fast as it is on premises?
In most cases yes and if not better. This is something that we will work with you in order to define the end user-requirements in order to meet and exceed your expectations.
What options do I have in licensing ERP software in the cloud?
OMS ERP will work with you to find the best ROI for puting OMS and business applications in the cloud. We can host where you own the software while the application is supported in the cloud. Second option is to subscribe and pay monthly fee with a user based fee or hybrid of both.
What support services should I expect to receive as part of an ERP subscription?
Subscription model OMS pricing includes access to the software, the most current version of the software (updates) and of course user support. But support would be limited to troubleshooting and training issues would not be included. All of this with no additional cost for the infrastructure. OMS does have an flat implementation and training fee and again we will work with you to get the best solution for your needs.
Will cloud ERP work with Office and Outlook in the cloud?
YES we most certainly will!!! This is something that we agian wil discuss with you to find the best solution to fit your needs.
Will employees working from home be able to access the system?
Going green is what we like to call it at OMS. Your sales reps or admin could very well work from home reducing carbon footprint by both power usage at the office (saving you money) and emmissions from driving. Also should employees become not well but still capable of working can do so from home. With an important fact that having employees access to applications via the internet will dramatically reduce the risk of corporate data being lost or stolen from labtops or flashdrives
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Will our IT team still need to upgrade the ERP application?
The beauty of having OMS ERP and your business applications in the cloud is that all upgrades are going to happen in the background without you having to be involved. We would suggest that you coordinate with us to a proper time and date so that your company would be able to take advantage of the new functionality of the upgrade.
How does a cloud ERP solution improve ability to scale?
The option is yours! Your company has the ability with cloud computing to adjust the number of users and/or applications up or down. The ability to have trial applications without excessive capital investment as well as roll out new applications to various groups while lowing certain risks and thining out training costs.