OMS ERP the core of it all

OMS is targeted at small to medium-sized businesses and divisions of large companies and provides a single platform for ERP, CRM, EDI, WMS and Ecommerce capabilities. OMS contains a broad array of features that enable users to do their individual jobs more effectively. In addition, because all users are transacting business on the same database system, OMS can easily automate processes across departments. For example, when a sales representative enters an order, upon approval it can automatically appear on the warehouse manager's dashboard as an item to be shipped and, then once the item has been shipped, it can automatically appear on the finance manager's dashboard as items being billed. Each customer can automate their key business functions across all departments, including sales, marketing, service, finance, inventory, sales order fulfillment, purchasing and, management. As with all of our OMS ERP offerings, users access the OMS application and data through a role-based user interface tailored to deliver specific functionality and information appropriate for their position.

OMS ERP business software solution is also targeted at global businesses and divisions of large companies operating in multinational and multi-subsidiary environments. OMS ERP allows users to utilize our single platform for ERP, CRM, EDI, WMS, MFG and Ecommerce capabilities in multi-location environments across multiple subsidiaries and legal entities. OMS provides the ability to manage multiple companies or legal entities, with potentially different rules, and reporting requirements, within a single OMS ERP solution. OMS has global capabilities that allow for management of multi-country, forecasting, commission payments, sales tax calculations and real-time reporting for everyone in a global organization from the local sales rep, to the regional vice president to the head of worldwide sales. Additionally, growing companies typically employ multiple sales channels for their global sales operations and OMS ERP allows for automation of common sales channels employed internationally including direct sales, drop shipping and distribution partner networks and Ecommerce.

OMS EDI System Module

Our EDI module provides one the most robust trading partner management solutions. Hands free in-bound and outbound transaction processing of the OMS EDI Module processes all related documents from order to shipment to invoicing helping companies to maintain compliance, speeds the order to cash cycle, eliminates the manual entry of input and ensures higher levels of accuracy. The OMS EDI Module handles EDI related transactions including any 3rd party logistics EDI needed by a wholesale distributor. With the Non-Sales invoicing added, companies can now invoice back to trading partners in an effort to collect any disputed charge backs.

OMS ERP Add-On Modules

For advanced capabilities that are part of our OMS ERP business software solution and are typically sold separately as our customers grow. These additional modules allow our customers to specifically augment aspects of our OMS ERP to enhance its relevance to their businesses.

We have configured OMS to meet the requirements of a specific industry. Our current editions serve companies in the wholesale/distribution, manufacturing, importing and close out distribution markets. Within each edition, we offer advanced industry specific functionality offering, templates of best practices, and dedicated professional services teams with industry-specific expertise.

Mobility and the Internet are Exploding and eMaster™ is our real-time integrated Ecommerce

This platform provides the mobility needs of today's wholesale distributor. We first introduced eMaster™ in 2000 and have seen significant and robust uses deployed by our customers. Emaster™ incorporates three separate deployment choices, basic, advanced and enterprise. In addition the eMaster™ multi-portal design provides for remote secured sales force access, customer access and management access delivering a business-to-business (B2B) Internet self-service environment. Emaster™ also delivers a built-in real time shopping cart and product showcase store front. eMaster™ navigation, search engine optimization and, ease-of-use are complimented by little to no Ecommerce website maintenance. With the enterprise level version of eMaster™ wholesale distributors can open as many unique websites as desired and each website is fully integrated to the OMS ERP as a real time sales channel.

Professional Services

We have developed repeatable, cost-effective implementation services to assist our customers with integrating and importing data from other systems, giving our customers the options of changing or not changing their business processes to take advantage of the enhanced capabilities enabled by our integrated OMS ERP business software solutions, implementing new business processes within their organization and configuring and customizing for their business processes and requirements.

Our implementation methodology

Our methodology leverages the time to "go-live" in a matter of days, rather than months and years because of our OMS ERP software architecture, the industry-specific expertise of our professional services employees coupled with the design of our OMS platform that simplifies, streamlines and expedites the implementation process. We offer joint support for implementation projects whereby we involve the customer more actively in the implementation process rather than like the traditional software companies who rely on consultants. We believe this better prepares our customers and enables our professional services teams to deliver a higher level of quality service and support to our customer's in their use of the OMS ERP. In addition, because our professional services employees can remotely configure and serve and support OMS for most customers based on a combination of Internet and telephone consultations.

Client Support

Our technical support organization includes personnel from our global world headquarters in the U.S. Our system of quality assurance checks and balances allows for skills-based and solutions to address general, specific and technical inquiries across all aspects of OMS. We offer customer support programs depending upon the service needs of our customers' deployments. Support contracts typically have a one-year term.

Training and On-Going Education

We offer a variety of training services from introductory to basic to intermediate to advanced, as part of our training resources, and as a result Master System helps our customer's facilitate the successful adoption of OMS throughout the customer's organization.