SALES ORDER MANAGEMENT
Small, Mid-sized and, Global businesses succeed through successful customer service.
Excellent customer service starts the accurate representation of a sales order and
the efficient fulfillment of that order. Master System OMS ERP Order Management
makes it easy to process an order-through order entry, shipping and invoicing.
Comprehensive Customer Information
- Customer profile
- Name, address, contact and more
- Ship to/ Bill to/ Drop ship
- Chain Store File and Distribution Center File
- Automatic cross-reference of customer item numbers to your item numbers
Order Entry Flexibility
- Configurable order processing
- Configurable products
- Manage Quotes/Estimates
- Order guide
- Blanket Orders
- Fast customer lookup
- Comprehensive search capabilities
- Easy product lookup
- By item number, description, customer item number of synonym
- One click to related information
- Credit check, AR balance, Invoice status, Order/Line item profitability, or Inventory
availability
Complete Document Management
- Order Confirmation
- Pick tickets
- Packing lists
- Invoices
- Document export option
- Unlimited comments availability
- Line comments
- Specifications, extended descriptions, and more
- Auto-fax capabilities
- Automatic generation of Purchase orders
- Inbound/outbound EDI transaction management capabilities
Easy Order Fulfillment
- Controlled fulfillment processes
- Shipping
- Picking-Summary in detail, picking flexibility
- Packing includes production of packing split
- Invoicing
- Comprehensive backorder management
- Quick identification of backorders
- Automatic or manual release
Pricing
- Pricing available at multiple levels including
- Item, Product Class, Group, Warehouse, Customer
- Dollar or percentage pricing
- Cost Plus, List Less, or Bracket
- Date effective promotional or contract pricing
- Full order or line item discount overrides
- Custom pricing
- Optional Sales and Use Tax compliance
Payment
- Cash Sales
- Online Credit card processing
- Invoicing
- Instant Invoice
- Review/update/approve processes
- Reprint capabilities
Recurring Billing
- Flexible customer billing cycles
- Fully Integrated with Financials
- Automatically creates journal entries
- Summary or detail
- Comprehensive Reporting
- Open/Closed Orders, Credit holds
- Sales Analysis, Sales Tax, Price Overrides
- Invoice/Cash Registers
- Customer Lists