Supplier Relationship Management

Setting up a strong communication network that allows for the real-time transfer of information in both directions helps create a feeling of partnership that is normally missing from these relationships.

When distributors establish e-procurement arrangements, suppliers assume that they will receive the orders for all of the products needed by that company and that they will do their best to meet the E-T-A dates of the distributors.

However, the restraints of their current technology do not enable the distributor to track the Work in Process at the manufacturer. This problem can hurt the vendor/buyer relationship because it is taking away profits from the supplier. Distributors therefore, need to take steps to ensure that those types of “maverick” events do not occur.

There are many reasons why distributors who have witnessed the power of the OMS SRM technology are eager to spend the money necessary to get started. One of those reasons is that the OMS SRM software tends to work well is that it actually helps the distributors to achieve their full, promised potential. Others who are actively involved in purchasing have commented on the structure of the OMS SRM software and what it brings to the entire sourcing process. After all, instead of dealing with phones and faxes and, many hours of time zone differences, the OMS CRM software does most of the work for them.

The OMS SRM technology also makes communication between the buyer and seller faster. Since the transfer of information is done in real-time, the distributor can check the status of the Work in Process inventory to determine whether new shipments are being prepared on time and, the distributor does all this over the Internet without reducing his overall productivity. Likewise, questions related to orders can be answered by checking in on the details via the Internet so no human interaction or human-related delays have to interfere with the work. Another benefit is that the OMS SRM software makes it easier to standardize purchasing decisions. Most distributors have no clear idea of why they choose which suppliers to work with, but with the OMS SRM software thinking about those factors becomes more important and readily apparent.

Fully-integrated to the OMS ERP Purchase Order module, the OMS CRM delivers line items by PO via the Internet so that the manufacturer can update the status of the WIP as the orders are moving through the stages in preparation of shipment. The OMS ERP then can track the “on board, or on-water” inventory. More importantly, the OMS SRM informs the distributor as to the appropriate “lead time” changes they require in order to meet their supply and demand.


FEATURES of OMS SCM Include:

  • Fully-Integrated to the OMS ERP Purchase Order Module
  • Easy-Internet Access with the OMS SRM eMaster™ Module
  • Plug and Play with little or no lost time due to deployment
  • Secured User Access via Systems Administration
  • Live 24/7/365 Real-Time Updating
  • Eliminates Time Zone Differences, Phone Calls, Faxes and eMail
  • Real-Time Work-in-Process of Purchase Orders by line item and units of measure
  • Multiple Level Management Queries
  • Opportunity to Reduce Lead Times
  • Improves Communication
  • Improves Distributor/Supplier Relationships

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